We read every response so you don't have to, and tell you who needs attention today.
Hear about it next quarter today.
Thanks for choosing us today! How did we do? Reply 1 to 5 and tell us anything.
3. Tech was great, but the truck was late and nobody called ahead.
Derek A. scored 3 of 5
Late arrival, no heads-up. Happy with the tech.
Even the ones that ramble. It reads, it flags, you decide. Your customers' words never train AI.
"3. tech was great honestly but truck showed up 2hrs late and nobody called??"
Unhappy customers land in your inbox, Slack, or CRM with a name, a number, and the reason, before it turns into a review.
Derek A. scored 3 of 5
AC repair · Late arrival, no call ahead
Canopy flags replies where the score and the comment disagree, so one stray number doesn't sink your average. You decide what counts.
"1. Honestly the best install crew we've had. Clean, fast, explained everything."
Scored 1 of 5 Reads like a 5
Every word is positive. The number isn't.
Satisfaction by job type, day by day, from your own replies. Here, installs that run past day 4 start to sour, and customers say why.
An alert the moment something goes wrong, plus a digest every morning or every week, in Slack, Teams, or email.
Images show sample data.
Your score, who needs a call, and every location side by side. No doomscrolling required.
Sample data
Canopy asks six quick questions, like a text thread. Tap your answers and it sets everything up. The rest lives in the app, at your own pace.
Nothing hidden, unlike your last vendor. Four quick questions to find your fit, zero sales calls. Every plan starts with 30 days free.
Choose all that apply.
For owner-operators
$149/mo
For growing teams
$249/mo
For multiple teams
$649/mo
For multi-location companies
$1,499/mo
Every plan is month to month with 30 days free. Go over your sends and nothing stops. We'll let you know, and you can add more or move up a plan.
No surprises. Here's what you're actually signing up for.
Never, to buy. Pricing is public and signup is self-serve. The only call we'll offer is a setup session after you're in, and only if you want one.
Yes. It's fully self-serve: sign up, paste one link into your job system's settings, and surveys start going out. Want a hand? We'll do it with you. Not your job? Forward it to whoever it is and we'll deal with them instead. No charge, any plan, and no pitch. You already bought it.
Your email and text survey sends, every response read and sorted, score correction, same-day alerts, and your dashboard. One price, no setup fees, no contract.
Nothing stops. We'll email you, and you can add sends or move up a plan. Cutting off your feedback in your busiest month would be a strange way to help.
You aren't charged until day 30. Cancel before then and you pay nothing, on every plan.
No. Surveys go out from your business name, and Canopy only ever alerts your team. Your customers hear from you, not from us.
Not unless you want them to. You decide how often each customer gets a survey, so a regular doesn't hear from you after every visit.
Never. Their words are read to sort and flag replies for you, and that's where it ends.
HubSpot, Salesforce, and Pipedrive for jobs. Slack, Teams, and email for alerts.
Sometimes the score and the comment disagree, like a 1 with nothing but praise. Canopy catches those and lets you decide which one counts.
Month to month. Self-serve. Zero sales calls, pinky promise.
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